Refund policy

Shipping & Delivery Policy

Crafting & Processing Time

Made-to-Order: Since each piece is 100% uniquely hand-woven after your order is placed, please allow 5–7 business days for our artisans to craft your item with care before it ships.

Shipping Methods & Estimated Delivery 

We partner with reliable international couriers to ensure your package arrives safely. Once shipped, here are the estimated delivery timelines:

○ Standard Shipping: 7–12 business days (with full tracking)

Shipping Rates 

○ Standard Shipping: Free on orders over $69 (otherwise a flat rate of $6.99 applies).

Return Policy Reminder 

Please Note: Because this item is crafted exclusively for you, we cannot accept returns or exchanges for non-quality reasons. We appreciate your understanding and support for authentic craftsmanship.